Terms and conditions

Service usage

1. Acceptance of terms

By using One360 AI's services, you agree to comply with these terms and conditions, our privacy policy and all applicable laws. If you disagree, you must not use the service.

2. Service usage

  • Permitted use: Access to the platform for content generation and use of services according to your subscribed plan.
  • Restrictions: You may not reverse engineer, distribute unauthorized content, or use the platform for illegal activities.
  • Accounts: You are responsible for maintaining the confidentiality of your credentials.

3. Intellectual property

one360.ai

All content under the one360.ai domain and subdomains, including software, branding and designs, belongs to One360 AI or its licensors. User-generated content created through our applications belongs exclusively to the user.

User data

You retain rights to your data input into the system. You grant us a license to process it according to the subscribed service.

4. Payments and billing

  • Fees are charged recurrently according to the selected plan.
  • All payments are processed by Stripe, a secure external provider.
  • We do not offer refunds once the subscription period has begun.
  • Customers in the EU receive invoices including VAT under the OSS regime. For VAT-registered businesses (B2B), VAT is not charged under the reverse charge mechanism.
  • Accepted payment methods:
    • USD: Card, Apple Pay, Klarna, Link, Cash App Pay, and Amazon Pay.
    • EUR: Card, Apple Pay, and Link.

5. Liability limitation

The service is provided "as is". We don't guarantee it will be error-free or uninterrupted. We shall not be liable for any indirect damages resulting from platform usage.

6. Terms modifications

We reserve the right to modify these terms. We will notify substantial changes 30 days in advance via email or platform announcements.

7. Cancellation and termination

You may cancel your subscription at any time through our external payment provider. One360 AI may suspend or terminate service if you violate these terms.

To request a plan change, please email . The adjustment will be made with prorated billing and your current billing cycle will be preserved. Changes are processed within 24 to 48 hours.

8. AI-Generated Services

The services offered by One360 AI are generated using artificial intelligence with minimal human intervention. This allows for efficient solutions without constituting a personalised professional service.

9. Governing law and jurisdiction

These terms shall be governed by Wyoming state laws, USA, without regard to conflict of law provisions. Both parties expressly waive any right to jury trial in any legal action related to these terms.

10. Contact

For inquiries about these terms, contact us at:

One360 AI LLC - Registered in USA
VAT OSS ID: EU372083978
Last update: 21/07/2025